All Things Design

Design Leadership & Digital Transformation: Insights from John Lazzara, Head of Digital Experience at Telstra

In this episode of All Things Design, Joe Woodham from Torii Consulting sits down with John Lazzara, Head of Digital Experience Design at Telstra, to discuss how design leadership shapes the digital transformation of one of Australia’s largest organizations. John shares his journey from building design capabilities at Origin Energy to managing a team of over 175 designers, UX experts, and content strategists at Telstra. Learn about the challenges and opportunities of scaling design teams, fostering cross-functional collaboration, and driving customer-focused business decisions in large enterprises. Tune in to explore key strategies for leading design teams in complex, evolving environments.
Aligned with the Transformation Experience (TX) framework, John highlights the importance of integrating design thinking with operational efficiency, people, culture, and strategic vision to achieve true transformation. Don't miss this insightful conversation about leveraging design to navigate the complexities of enterprise digital experiences!

Driving Transformation Through Design with Sharbani Dhar, Ex-Australia Post

In this episode of All Things Design, host Joe Woodham is joined by Sharbani Dhar, former Director of Design Operations at Australia Post. With an impressive career spanning roles at top companies like Seek, ANZ, and Telstra, Sharbani shares her unique insights on design leadership and operations. Tune in as she discusses how design integrates into agile development teams, her approach to building high-performance design teams, and the pivotal role of service design in driving digital transformation.
This episode also dives deep into how organizations can foster collaboration between design and engineering, the importance of inclusive experiences, and the growing emphasis on accessibility in today's market. Whether you're a design leader or just curious about the future of design in large organizations, this episode is packed with valuable insights.
Listen now to learn from Sharbani's expertise in scaling design teams and crafting seamless user experiences at some of Australia's largest enterprises.

Embracing AI in UX Design: A Conversation with David Mulholland

In this episode of All Things Design, host Joe Woodham sits down with David Mulholland, Senior Manager of UX and Product Design at Flybuys. Join us as David shares his journey from Deloitte Digital to leading digital transformation initiatives at major organizations like Australian Super, Telstra, and WorkSafe. David delves into how AI is reshaping the design landscape, from experimentation with emerging tools to integrating AI into design systems. Discover how his passion for innovation and problem-solving has shaped his career, and learn about the role AI plays in enhancing user experience, improving workflows, and personalizing customer interactions on a large scale. If you're curious about the future of UX design in a rapidly evolving digital world, this episode is a must-listen.
Tune in for an insightful conversation about the future of design, transformation experience, and how UX leaders can leverage AI for greater efficiency and impact.

Design Leadership and Global Insights with Melanie Hambarsoomian

In this episode of "All Things Design," host Joe Woodham sits down with Melanie Hambarsoomian, Director of Product Design at Zip, to explore her dynamic journey across the design landscape. Originally from Sydney, Melanie has built a global career, leading design teams in Australia, London, and Berlin, with a portfolio that includes iconic brands such as Mu, Telegraph, Serada, and Deloitte.
Melanie shares her insights on design maturity, product thinking, and the power of design facilitation, all while fostering a strong design culture. She also touches on her passion for nurturing talent and balancing creativity with strategic outcomes. Plus, we dive into her love for techno, cycling, and the vibrant cultural experiences that have shaped her career.
Whether you're a design leader or just starting out, this conversation is packed with valuable lessons on how to grow in the design field while keeping creativity and people at the heart of everything. Tune in for an inspiring discussion that blends design, leadership, and culture with practical advice from one of the industry’s top talents.